Scale client outreach in an adjustable, flexible, safe
and cost-effective manner
1 | Signing of the agreement. Approval of the Statement of Work |
2 | Transcription and analysis of audio records, samples of “live conversations” |
3 | Approval of dialogue scripts |
4 | ASR (Automatic Speech Recognition) setting-up |
5 | Language pattern adjustment |
6 | Interactive dialog system teaching |
1 | Integration of the solution into the customer’s infrastructure |
2 | Connection to the Client's IP telephony, integration into the call processing chain, IVR |
3 | Commissioning of the solution in the test mode |
4 | Follow-on revision of the solution within the Statement of Work |
1 | Putting the solution into operation |
2 | Technical support, dialogue tuning |
3 | Further teaching |